Privacy Policy

This Privacy Policy describes how Omni Research collects, uses, and protects information from visitors and customers.

Information We Collect

We collect information you provide directly (name, email, shipping address, institution) and limited technical information automatically (IP address, browser, pages viewed) to operate the site.

How We Use Information

To process orders, ship products, verify Certificates of Analysis, respond to inquiries, and comply with legal obligations. We use analytics and advertising tools (such as Google Analytics and the Meta Pixel) that may share online identifiers with those providers. This may be considered a "sale" or "share" of personal information under California law. California residents can opt out by contacting us through the Contact page.

Sharing

We share information only with service providers required to fulfill orders (payment processors, shipping carriers) and when required by law. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies

We use cookies for essential site functionality, age verification persistence, and aggregate analytics.

Data Retention

We retain order records as required by applicable law and for legitimate business purposes.

SMS / Text Messaging

If you opt in to our text message program, we collect your mobile number, the date and time of your consent, your IP address, and the exact consent language shown to you. Each message type — order and shipping notifications, and promotional or restock alerts — requires its own separate opt-in, and consent is not a condition of purchase.

Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Mobile numbers are shared only with the messaging service provider strictly for the purpose of delivering messages you requested.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help, or email support@omniresearch.org. You can review the program and manage your opt-in on our SMS sign-up page.

Your Rights

You may request access, correction, or deletion of your personal information by emailing support@omniresearch.org.